Inbox & automations

Bring client messages into one Inbox, reply faster with quick replies and let automations prepare follow-up drafts.

In this section

• The Inbox: all client messages in one place Standard plan and above Read and answer client messages from email and Telegram in one Inbox, with Instagram and WhatsApp coming soon, and link each conversation to a client.
• Connect messaging channels Standard plan and above Connect email or Telegram so client messages arrive in your Inbox (Instagram, WhatsApp and Viber are coming soon), and disconnect a channel when you need to.
• Quick replies Pro plan Save the messages you send most often and insert them with the client's name, gallery link and shoot date filled in automatically.
• Follow-ups and private notes on a conversation Standard plan and above Set a reminder to come back to a conversation and keep private notes about it. Neither is ever sent to the client.
• Automations: let Osvio prepare and remind Pro plan Turn on the five automation rules that prepare messages and reminders from what happens in your galleries. Nothing is ever sent to a client automatically.
• Use prepared messages Pro plan Review a message Osvio wrote for a client, edit it, copy it or send it through a connected channel, or dismiss it.