Client experience
What your clients see and can do: open a gallery, pick favorites, download photos and leave comments. Written so you can send the links to clients.
In this section
- Open your photo gallery How to open a gallery your photographer shared with you, what to do if it asks for a password, and what the messages you might see mean.
- Choose your favorite photos Mark the photos you love with a heart, select photos to download or print, and send your selection to your photographer.
- Download your photos Download one photo, the whole gallery or just the photos you selected, choose a size, and fix problems when a download won't start.
- Leave a comment on a gallery or photo Write a comment for your photographer on the whole gallery or on a single photo, and reply to comments. Available when your photographer turns comments on.
- Share a gallery or a photo Share the gallery link with someone else, or share a single photo, when your photographer allows it.
- Order prints and extra services Order prints, albums or retouching from your photographer inside the gallery, and what to expect when you pay or send a request.
- Save your galleries to your account Keep all the galleries your photographers shared with you in one place, with an email link or Google, and find them again later.
- Keep a gallery forever with the Memory Vault Galleries expire. The Memory Vault lets you preserve one permanently. How it works for clients and how to open a vault you've bought.
- Using a gallery on your phone or tablet Swipe, zoom and select photos on a phone or tablet, and what to do if downloads or sharing don't work in your browser.
- Client questions Quick answers for clients about opening, choosing, downloading and keeping their photo gallery, and what their photographer can see.