Get your clients' picks back in Lightroom

When a client likes photos in a gallery you published from Lightroom, the plugin flags those photos as Pick in your catalog. That tells you what to retouch.

How picks reach Lightroom

• Likes become Pick flags in your catalog.
• Once someone selects Send my selection, only the likes of the people who sent one reach your catalog.
• The plugin leaves your own flags alone.

Turn on syncing

Flags update on their own while Lightroom is open and auto sync is running.

1. Turn on auto sync in Osvio Settings (Library → Plug-in Extras → Osvio Settings). Make sure Apply the Pick flag when a client likes a photo is on.
2. Run Library → Plug-in Extras → Start Auto Sync, or set it to start with Lightroom.

To sync once by hand, choose Sync Likes from Osvio.

See the picks

In Library, turn on Library Filter → Attribute → Flagged to show only the photos your client picked.

In Osvio

A Lightroom chip in the gallery editor shows Lightroom Classic and either "selection synced" with a time, or "not synced yet". When a client sends a selection you also get an email, with a reminder of how to see it in Lightroom.

If you haven't connected the plugin yet, you can still copy photo names from the Liked filter in the editor and paste them into Lightroom's text filter. See See your clients' favorites and selections.

Related articles

• Re-publish retouched photos After retouching, publish the same photos again from Lightroom. They replace the old versions in the gallery and your client's likes stay.
• See your clients' favorites and selections How clients mark favorites, how you see what they picked, copy photo names for retouching, and how Lightroom gets the picks back.
• Lightroom plugin troubleshooting Fix the common Lightroom plugin problems: it doesn't appear, no Pick flags show up, updating, where to keep the plugin folder, and Lightroom cloud.