Delete your account

You can't delete your Osvio account from the app yet. To close it, contact support.

Before you ask

1. Download your photos. On the Galleries page, select Download on each gallery to get a ZIP of your originals. See Control what clients can download.
2. Turn off auto-renew if you have a paid plan, so you aren't charged again. See Turn off auto-renew.
3. Tell clients whose galleries will disappear. Clients can keep a gallery forever with the Memory Vault. See Memory Vault.

Ask support to delete your account

Email [email protected] from the address on your account. See Contacting Osvio support.

Related articles

• Turn off auto-renew and cancel Stop your subscription from renewing, what you keep until the end of the paid period, and what happens to your galleries afterwards.
• Control what clients can download Turn client downloads on or off, add a watermark, choose when to ask for an email, and download a gallery's originals yourself.
• Contacting Osvio support How to reach Osvio support by email, what to include so we can help faster, and how to send a bug report or idea from inside the app.