Download your photos
- For clients
If your photographer allows downloads, you can save photos to your device in the size you need. If you don't see a download button, your photographer has turned downloads off for this gallery.
Download photos¶
- To download everything, select the download button in the gallery's action bar. If you ticked some photos first, only those are downloaded.
- To download a single photo, open it and select Download.
- Choose a size (below), and select Include videos if you want the videos too.
- If your photographer asks for your email, enter it. You'll see "Leave your email" and may be able to Skip.
Large downloads are prepared first. You'll see "Preparing..." with a percentage, and you can select Cancel. When it's ready, your browser saves the file.
Choose a size¶
| Size | Details | Good for |
|---|---|---|
| Original | The photographer's original file | Keeping the best quality |
| Large | 2400 px, JPEG | Printing |
| Web | 1920 px, JPEG | Screens |
| Mobile | 1080 px, JPEG | Sharing on social media |
Videos always download as the original.
Watermarks
Your photographer may have added a watermark to downloads.
If a download doesn't start¶
- You're in an in-app browser (Instagram, Telegram and similar). Select Open in Browser, or Copy Link and paste it into Safari or Chrome. Download Anyway is also an option, but it may be unreliable.
- "Downloads are not enabled for this gallery." Your photographer has turned downloads off. Ask them if you need the photos.
- "This gallery has expired." Contact your photographer, or see Keep a gallery forever.
- A large download is slow. Keep the page open until it finishes preparing.
If none of this helps, see Troubleshooting.