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Choose which notifications you get

Osvio tells you what your clients are doing by email, in the app and, if you allow it, in your browser. You choose which email notifications you receive.

Email notifications

Open your profile, select the Account tab and find Notifications: "When to send email notifications". Each of these can be switched on or off:

The Notifications card on the Account tab, with an on/off switch for each email notification such as Client viewed a gallery, Client left a comment, Client reminders and Marketing emails, followed by the Editor display card.

Notification When it's sent
Client viewed a gallery When someone opens the link for the first time
Client left a comment A new comment on a photo
Client placed an order A new service order
A visitor introduced themselves Someone left a name or email in a gallery and isn't linked to a client yet
Client reminders On the morning a reminder is due: a notification, a push and an email with the list
Prepared messages When Osvio has prepared a message for a client and it's waiting for you
Client messages When a client writes to you in the Inbox (only if you have the Inbox)
Gallery expires in 3 days A reminder that access is about to end
Marketing emails News, updates and useful tips. Off by default.

Notifications you can't switch off

Notifications about likes and downloads, and the email you get when a client sends their selection, are always on for now: there is no switch for them yet.

In the app

The bell collects your notifications in tabs: All, Activity and System. Select Mark all to clear them.

Browser notifications

Osvio can tell you in real time when clients view and select photos. When you see "Get real-time notifications", select Enable and allow notifications in your browser.

Can't find what you need?

Email us and include a link to the gallery you're asking about, if there is one.

Contact support