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What the Memory Vault is and what you control

Galleries expire. The Memory Vault lets a client pay to preserve a gallery for a year, three years or permanently, so their photos are still there when your gallery's link has expired. It's available on every plan, and the client buys it, not you.

What clients see

Clients are offered the Memory Vault in the gallery: a banner reads "Want to keep this gallery forever?", and in the last two weeks before expiry it changes to "Gallery expires soon — preserve it forever". Once a gallery has expired, the expired page offers it too. See Keep a gallery forever with the Memory Vault.

What you control

In Gallery Settings → Access, under Memory Vault, you'll find two settings:

  • Allow vault capture: clients can permanently preserve this gallery.
  • License type: Personal (for personal viewing only), Commercial (allows commercial reuse) or Restricted (vault capture disabled).

If you don't want clients to preserve a gallery, choose Restricted.

It also tells you how many clients have already preserved the gallery.

Clients' vaults stay intact when you delete the gallery. Before you confirm, Osvio tells you how many clients have preserved it. See Delete a gallery.

Sensitive galleries

For Love Story and Boudoir galleries, decide carefully whether to allow capture. See Choose a template.

Can't find what you need?

Email us and include a link to the gallery you're asking about, if there is one.

Contact support