Upload photos and videos

Add photos and videos by dragging them onto the editor or selecting Choose files. You can upload as many photos as you like at once; Osvio uploads them in batches and prepares each one for viewing.

Upload files

1. Open the gallery in the editor.
2. Drag your files onto the page, or select Choose files in the area that says "Drag or click to upload".
3. If Osvio finds files that are already in the gallery, a Duplicates found window opens. See below.
4. Watch the status at the top of the editor. It shows Uploading... and then Processing... while photos are prepared. Ready for client appears once the photos can be viewed, and Fully ready when all processing has finished.

You can share the gallery as soon as it says Ready for client. Fully ready only means the remaining background work has finished too.

You can also upload a ZIP. Osvio reads it and adds the supported photos and videos inside, and tells you how many files it found and how many it skipped.

What you can upload

Type	Formats	Limit
Photos	JPG, PNG, WebP, HEIC / HEIF, TIFF	30 MB per photo
Video	MP4, MOV, M4V, WebM	Depends on your plan (below)

Video isn't available on the Free plan. Maximum size per video: 200 MB on Basic, 500 MB on Standard and 3 GB on Pro. The upload area shows the limit that applies to you.

RAW files

RAW files (such as NEF, CR2, ARW or DNG) aren't supported right now and are skipped. Export JPEGs from your editing software and upload those instead.

Handle duplicates

When some of the files you're adding look like photos already in the gallery, Osvio lists them with a reason ("already in gallery", "possible new version" or "repeat in this upload"). For each one choose:

• Skip: don't upload it.
• Keep both: upload it as an additional photo.
• Replace: swap the existing photo for the new one. This isn't available while that photo is still processing.

You can also use Skip all duplicates, Upload all anyway or Replace all, then select Continue, or choose Cancel upload.

Upload into a scene

If your gallery has scenes, you can add photos straight into one. See Organize photos with scenes.

If an upload fails

• "Couldn't start the upload": try again. If it keeps happening, see Contacting Osvio support.
• A list of files that couldn't be uploaded: the message names how many failed. Retry those files.
• "Your current plan does not have enough storage available for this upload." Your plan's storage is full. Free up space by deleting photos or archiving galleries, or choose a larger plan.
• A ZIP that can't be read: try a different file. A password-protected ZIP has to be unlocked first.

Other ways to add photos

• Publish from Lightroom Classic with the Osvio plugin. See Lightroom plugin.
• On the Pro plan you can keep your original files in your own cloud storage. See Keep originals in your own storage.

Related articles

• Organize photos with scenes Group a gallery's photos into scenes such as getting ready or ceremony, let Osvio suggest them, and add photos straight into a scene.
• Delete and restore photos Select photos in edit mode, delete them, and undo within 20 seconds. After that a deleted photo is gone for good.
• Contacting Osvio support How to reach Osvio support by email, what to include so we can help faster, and how to send a bug report or idea from inside the app.