See your clients' favorites and selections

Clients mark the photos they love with a heart. You see those favorites in the gallery editor, and with the Lightroom plugin they come back to your catalog as Pick flags. A client can also send their selection to you in one step.

What clients can do

• Favorites (a heart): the photos they want retouched. Favorites are saved to Osvio, and you see them as they happen.
• Selection (a checkbox): the photos they want to download or order prints of. This stays in their own browser until they use it.
• Send my selection: a client sends you their favorites as a list. You get an email and an in-app notification.

See Client experience for what this looks like on their side.

Turn favorites on or limit them

Under Features → For client in Gallery settings:

• Likes and retouching selection switches favorites on or off.
• Max for selection sets how many photos a client can pick. Leave it blank for no limit. When a client reaches the limit, Osvio tells them.

See what clients picked

1. Open the gallery in the editor.
2. Use the Liked filter to show only photos clients have marked.
3. When the editor is showing one client's selection, a chip reads "Selection: Name · 12". Select Show everyone's likes to see everyone's favorites again.

The Likes count in Gallery Settings → Activity and the heart count on the gallery card show the totals.

Copy photo names for retouching

Use Copy names to copy the names of photos so you can find them in your catalog. In the selection bar you can choose Names for Lightroom or Full filenames, and Osvio confirms with "Copied" and the number of names. If no one has liked anything yet, it says "No liked photos yet".

Get the picks into Lightroom

With the Osvio plugin for Lightroom Classic, favorites come back automatically as Pick flags. See Lightroom plugin.

Related articles

• See client activity and reply to comments Find out who viewed, liked and downloaded a gallery, read and answer client comments, and choose which email notifications you receive.
• Lightroom plugin Install the Osvio plugin for Lightroom Classic, publish galleries from your catalog and get client favorites back as Pick flags.
• Client experience What your clients see and can do: open a gallery, pick favorites, download photos and leave comments. Written so you can send the links to clients.