See client activity and reply to comments
Each gallery keeps a record of what clients do in it. You can read it in the gallery's settings, and Osvio can notify you by email and in the app.
Read the activity¶
- Open the gallery in the editor and select Gallery Settings.
- Open the Activity section.
It shows the gallery's Views, Downloads, Likes and Comments. Comments are split into Gallery comments and Photo comments, and you can answer with Reply....
Allow or switch off comments¶
Under Features → For client, the Comments switch controls whether clients can comment. When it's on, clients enter their name (required), an email (optional) and a message of up to 1000 characters. They can reply to each other's comments.
Email and in-app notifications¶
On your profile's Account tab, Notifications lets you choose when to send email notifications:
- Client viewed a gallery: the first time someone opens the link.
- Client left a comment.
- Client placed an order.
- Gallery expires in 3 days.
- A visitor introduced themselves, Client reminders and Prepared messages.
- Marketing emails, which are off by default.
Notifications about likes and downloads, and the email when a client sends their selection, can't be turned off yet.
The bell in the sidebar collects your in-app notifications.
Connect activity to a client¶
When a visitor leaves a name or email, you can link them to a client in your Clients list. See Clients & shoots.