Control what clients can download

You decide per gallery whether clients can download photos. When downloads are on, clients choose the size they want, and you can add a watermark and ask for their email first.

Turn downloads on or off

1. Open the gallery in the editor and select Gallery Settings.
2. In Access, turn Allow downloads on or off.

When downloads are off, the download buttons are hidden for clients, and Osvio refuses download requests for that gallery.

What clients can choose

Clients pick a size when they download:

Size	Details
Original	The original file (JPG)
Large	2400 px, JPEG, suited to print
Web	1920 px, JPEG, suited to screens
Mobile	1080 px, JPEG, suited to social media

They can add videos with Include videos; videos always download as the original. Clients can download the whole gallery, or only the photos they've selected. Large downloads are prepared in the background and start when they're ready.

You can't set a download PIN, and you don't control which sizes are offered.

Add a watermark

Turn on Watermark on download (Basic plan and above) to stamp your watermark on every photo a client downloads. See Watermark your downloads.

Ask for an email before downloading

Visitor contact details under Features → For client controls when Osvio asks clients for a name and email:

• Don't ask: never.
• Optional: clients are asked and can skip.
• Required to download: clients must leave an email before downloading.

Clients are told that their name and email go to you.

Download a gallery yourself

On the Galleries page, select Download on a gallery to get a ZIP of all its originals. Your own downloads are never watermarked. Progress appears in the Downloads tray, and you can keep working while it prepares. In the editor you can also select photos and choose Download in the selection bar.

RAW files

Osvio doesn't accept RAW uploads right now, so originals are the files you uploaded.

Related articles

• Watermark your downloads Basic plan and above Set up a text or logo watermark once, then turn it on for any gallery so every photo a client downloads carries it.
• Gallery settings reference Every setting in a gallery's Gallery Settings panel: access, features, upsells, Memory Vault and activity, with what each does and which plan it needs.
• Client experience What your clients see and can do: open a gallery, pick favorites, download photos and leave comments. Written so you can send the links to clients.